Privacy Policy
Last updated: November 4, 2026
This policy covers Agentic AI for Business owners, Retailers and Suppliers, including registration, business management, supplier services, public QR shops and AI assistance. See the separate Terms of Service for conditions of use.
Information collected
We process account contact details, business name and type, country, city, business address, optional region and postal code, supplier registration or license number, delivery areas and descriptions of products sold. We also process products and photos, inventory, sales and receipts, expenses, customer information you enter, AI conversations and recordings submitted for transcription. Uploaded business video details may be held during registration; selecting a video does not necessarily publish or upload it.
Location and preferences
Country suggestions use your connection's IP address through third-party location services, with device locale as a fallback. This is an approximate country suggestion, not precise GPS tracking, and may be inaccurate when using a VPN or proxy. You can select another country. We use country, currency, time zone and language preferences to personalize the service.
How information is used
Information is used to create and verify accounts, maintain business records, operate inventory, POS, receipts, QR shops and supplier features, answer AI questions, provide predictions, and protect the service. Depending on applicable law, processing is based on providing the requested service, legitimate security interests, legal obligations or consent where required. Agreeing to these terms is not blanket consent to unrelated marketing.
AI, recordings and translation
Relevant business records and your questions are sent to AI providers to produce responses or forecasts. Audio is sent for transcription when you use voice input; you can decline microphone access and type instead. Translation features may send visible page text to Google Translate. Avoid including unnecessary sensitive information in recordings or AI prompts. Third-party providers process information under their applicable terms and policies.
Public information and service providers
Your published QR shop name, product names, prices and photos are visible to people who access its link. Published supplier listings, delivery details and stories may also be visible to other users. Private account records are not intentionally published. Hosting, authentication, location, translation and AI providers receive information necessary to deliver their services; lawful disclosures may also be required. We do not sell your business data.
Storage, security and international processing
Records are stored in Lovable Cloud. Access controls are designed to separate private records by account, but no service can guarantee absolute security. Providers may process data outside your country; applicable transfer protections depend on the provider and governing law. Protect your password, verification codes and devices.
Cookies and browser storage
The app uses browser storage for sign-in sessions, registration drafts and preferences, and translation cookies to remember language choices. These are used for service operation rather than a promise of anonymous browsing. Blocking browser storage may prevent parts of the service from working.
Retention and your choices
Business records are retained to operate your account and meet applicable legal or security needs. You may correct available details in your Profile, download records below, or request access, correction or deletion through Contact Us in your account. Some records may need to be retained for legal obligations, disputes or backups. Rights to object, restrict processing, withdraw optional consent or complain to a privacy authority depend on your local law.
Children, updates and contact
The service is intended for people legally authorized to operate a business, not for children. This policy may change as features evolve; material changes will be communicated where practicable. For privacy questions or requests, use Contact Us in your account.
City and locality suggestions are adapted from GeoNames, licensed under CC BY 4.0. Coverage varies by country; the data is provided as is.